Welcome to waresun.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account, or clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Terms of Service and waresun Payment Terms, found here (“Payment Terms”), which is incorporated herein by reference. You further acknowledge you have read and understood our Privacy Policy, found here. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. If you are under 18 and at least 13 years of age, you are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. If you are under 13 you are not permitted to use the Site or the waresun services. By using the Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.

The original language of these Terms of Service, as well as all other texts throughout the Site, is English. waresun makes this translation available for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail.

Overview (Main terms, in a nutshell)

Only registered users may buy and sell on waresun. Registration is free. In registering for an account, you agree to provide us with accurate, complete, and updated information and must not create an account for fraudulent or misleading purposes. You are solely responsible for any activity on your account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your account.

Gigs on waresun may be offered at a base starting price of $3. Some Gigs are offered at a base price of more than $3 as determined by the Seller. Buyers pay waresun in advance to create an order (see Payment Terms). Orders are purchased through the Order button found on a Seller’s Gig page or through a Custom Offer. For fees and payments please read the Payment Terms Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Canceling orders will affect Sellers’ reputation and status. Sellers gain account statuses (Levels) based on their performance and reputation. Advanced levels provide their owners with benefits, including offering services for higher prices through Gig Extras, or selling their Gig in multiples. Users may not offer or accept payments using any method other than placing an order through waresun.com. When purchasing a Gig, Buyers are granted all rights for the delivered work, unless otherwise specified by the Seller on their Gig page. Note: some Gigs charge additional payments (through Gig Extras) for Commercial Use Licenses. See our “Ownership” and “Commercial Use License” sections below for more information. waresun retains the right to use all published delivered works and Logo Designs for waresun marketing and promotion purposes. We care about your privacy. You can read our Privacy Policy here. Users undertake to comply with Waresun’s Community Standards, which are a set of behavior rules and guidelines, applicable to the waresun community and marketplace in addition to these Terms of Service, as updated from time to time. waresun offers its users the Logo Maker, which allows certain Sellers to offer various original logo designs for Buyers to adjust and customize per their own specific needs, using special automated design tools. Through the Logo Maker, Buyers purchase full commercial use rights to the Logo Design embedded with their brand name.

Sellers create Gigs, a project on waresun to allow Buyers to purchase their services. Sellers may also offer Custom Offers to Buyers in addition to their Gigs. Each Gig you sell and successfully complete accredits your account with a revenue equal to 40% of the purchase amount. waresun accredits Sellers once an order is completed. See our "Orders" section below for a definition of a completed order. For more information about receiving payments, fees, and taxes see the Payment Terms. Sellers may not promote their Gigs or any waresun content via the Google Ads platform. The Seller's rating is calculated based on the order reviews posted by Buyers or Pro Account Team Members (for waresun Pro). High ratings allow Sellers to obtain advanced Seller levels (see Levels below). In certain cases, exceedingly low ratings may lead to the suspension of the Seller’s account. For security concerns, waresun may temporarily disable a Seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by other users, or associating multiple waresun accounts to a single withdrawal provider. Sellers are responsible for obtaining a general liability insurance policy with coverage amounts that are sufficient to cover all risks associated with the performance of their services.

Eligible Gigs and Project have the option to use Stock Media.

• Sellers earn 20% of the fees charged directly for standard license Stock Media. waresun may offer Buyers the to enhance their standard license after the purchase, and such an enhanced license does not entitle Sellers to additional revenue share.
• Important: Each selected Stock Media is authorized for one-time use. The selected media is integrated with the delivered work only and not as a stand-alone or for recurring use. Sellers are unauthorized to share the original image file with the Buyer or any third party... In addition, Stock Media is governed by special license terms, that are set forth by Shutterstock. Please see the full Stock Media license terms.
• Important: If you cancel an Order that includes Stock Media, the license to that Stock Media will be canceled as well and you will no longer be able to use such Stock Media.
• Please note that Stock Media is available for purchase by everyone and is not owned exclusively by the Buyer.
• Users can contact the waresun customer support department for assistance.

• You may not offer direct payments to Sellers using payment systems outside of the waresun platform.
• waresun retains the right to use all publicly published delivered works for waresun marketing and promotional purposes.
• Buyers may request a specific service from the Post a Request feature. Services requested on waresun must be allowed service on waresun. Please click here for guidelines on approved services. Users should refrain from using the Post a Request feature for any purpose other than looking for services on waresun.

• Please refer to the Payment Terms for making Payments through the waresun platform and to learn about fees and taxes.
• In addition, Buyers can request a Custom Order which addresses specific Buyer requirements, and receive a Custom Offer from Sellers through the site.
• You may not offer Sellers to pay, or make payment using any method other than through the waresun.com site. In case you have been asked to use an alternative payment method, please report it immediately to Customer Support here.

• Once payment is confirmed, your order will be created and given a unique waresun order number (#FO).
• Sellers must deliver completed files and/or proof of work using the Deliver Work button (located on the Order page) according to the service that was purchased and advertised on their Gig.
• The Deliver Work button may not be abused by Sellers to circumvent Order guidelines described in these Terms of Service. Using the “Deliver Work” button when an Order was not fulfilled may result in a cancellation of that Order after review, affect the Seller’s rating, and result in a warning to the Seller.
• An Order is marked as Complete after it is marked as Delivered and then accepted by a Buyer. An Order will be automatically marked as Complete if not accepted and no request for modification was submitted within 3 days after the Order was marked as Delivered. The Buyer may extend such period by up to 5 additional days.
• We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact the waresun Customer Support department for assistance here. For more information about disputes, Order cancellations, and refunds please refer to the Payment Terms.
• Orders through the Logo Maker are completed once payment is made by the Buyer.
• A milestone (on an Order with milestones) is marked as Complete after it is delivered by the Seller and then accepted by the Buyer. A milestone will be automatically marked as complete if no acceptance or request for modification were submitted within 8 days after being marked as Delivered, however, in such case the Order will be stopped and all further milestones will not start. Once a milestone is delivered and accepted, Buyers may choose to either continue with the Order and pay for the next milestone or to stop the Order. If the Buyer does not pay for the next milestone within 10 days of acceptance of previous milestones, the Order under the next milestone will not start. Please note that if you choose to stop the future milestones, the current ordered milestone will not be canceled.
• Buyers may purchase a Gig Subscription, if available on the Seller’s Gig page. During the Gig Subscription term, a new Order of the same Gig will be automatically created on a recurring basis, as agreed between the Seller and Buyer. By purchasing a Gig Subscription, you authorize us to automatically charge you for each Order under the Gig Subscription from your waresun Balance or saved payment method, as applicable. If you do not have any waresun Balance or a saved payment method, you will be requested to approve the payment prior to the next Order. In case a payment is not processed or made by the Buyer, for any other reason, the Orders under the Gig Subscription will be canceled. Buyer may also cancel future Orders under the Gig Subscription before payment is made for such future Orders. Once payment is made, the waresun Order Cancelation policy under the Payments Terms will apply. Please note that Sellers can cancel future Orders under the Gig Subscription 10 days prior to the next consecutive Order.
• Certain Gigs that offer local services might require Buyers and Sellers to meet in person in order for the Seller to perform the service. In such cases, users should note that waresun does not guarantee the behavior, conduct, safety, suitability, or ability of either Buyers or Sellers. Both Buyers and Sellers agree that the entire risk arising out of their meeting and/or their use or performance of local services remains solely with them, and waresun has no responsibility or liability related to any local services provided by the Sellers. In the event that the service is performed on the Buyers’ premises, Buyers are encouraged to maintain proper insurance policies to cover their liability as the premise owner. waresun Terms of Service and Community Standards remain applicable to Orders that are performed outside of the marketplace (including, among others, the below restrictions on Unlawful Use, Inappropriate Behavior & Language, and Targeted Abuse).

• When a Buyer orders a Gig, the Seller is notified by email as well as notifications on the site while logged into the account.
• Sellers are required to meet the delivery time they specified when creating their Gigs. Failing to do so will allow the Buyer to cancel the Order when an Order is marked as late and may harm the Seller's status.
• Sellers must send completed files and/or proof of work using the Deliver Completed Work button (located on the Order page) to mark the Order as Delivered.
• Users are responsible for scanning all transferred files for viruses and malware. waresun will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.
• Buyers may use the "Request Revisions" feature located on the Order Page while an Order is marked as Delivered if the delivered materials do not match the Seller's description on their Gig page or they do not match the requirements sent to the Seller at the beginning of the order process.

• Reviews provided by Buyers are an essential part of the waresun rating system. To learn more about the waresun review system, please see here.
• Reviews will not be removed unless there are clear violations of our Terms of Service and/or our Community Standards.
• To prevent any misuse of our review system, all reviews must come from legitimate and eligible orders, as further detailed here. Purchases arranged, determined to artificially enhance Seller ratings, or to abuse the waresun platform, will result in a permanent suspension of all related accounts.
• Withholding the delivery of services, files, or information required to complete the Gig’s service with the intent to gain favorable reviews or additional services is prohibited. Sellers may not solicit the removal of feedback reviews from their Buyers through mutual cancellations.
• Once both Seller and Buyer have completed their reviews, or the applicable review period has passed, all posted reviews are made public.
• Work Samples are added to a Seller's Live Portfolio on their Gig page if the Buyer chooses to publish the Work Sample while providing a public feedback review. Work Samples are the delivered images and videos sent to a Buyer in a delivery message.

Disputes and Cancellations - We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact the waresun Customer Support department for assistance here. For more information about disputes, Order cancellations, and refunds please refer to the Payment Terms.

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